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Terms & Conditions

Quick and clear mobile tyre service policies

Terms & Conditions – Rapid Mobile Tyre

1. Service Availability

Rapid Mobile Tyre 24/7 provides mobile tyre fitting, tyre replacement, puncture repairs, wheel balancing, spare wheel fitting, locking wheel nut removal, battery assistance, and roadside tyre services. Service availability may vary depending on location, weather conditions, traffic, stock availability, and operational circumstances.

2. Booking & Orders

Customers must provide accurate vehicle details, tyre size information, registration number, service location, and contact details when placing an order.

Rapid Mobile Tyre 24/7 reserves the right to request photographs of the tyre, wheel, vehicle, or location before dispatching a technician.

Incorrect or incomplete information may result in delays, additional charges, or the inability to complete the service.

3. Pricing

All prices are subject to tyre specification, vehicle type, service location, time of service, and stock availability.

Prices quoted are estimates based on the information provided by the customer and may change if additional work, products, or services are required.

4. Payment Terms

To secure and dispatch a booking, Rapid Mobile Tyre 24/7 may require an initial deposit before any service is allocated.

Once the deposit has been received, the booking will be confirmed and dispatched.

Following confirmation and receipt of the deposit, Rapid Mobile Tyre 24/7 accepts responsibility for arranging and dispatching a qualified tyre technician to the customer's location.

The remaining balance must be paid immediately upon completion of the service using an approved payment method.

5. Cancellation & Refund Policy

Once a booking has been confirmed and dispatched, the initial deposit becomes strictly non-refundable.

This is because tyres, stock allocation, technician scheduling, travel costs, and operational resources are committed specifically to the customer's booking.

If a customer cancels after dispatch, provides incorrect information, is unavailable at the agreed location, or refuses the service upon arrival, no refund of the deposit will be issued.

6. Puncture Repairs

All puncture repairs are subject to inspection by the attending technician.

Repairs will only be carried out where the tyre is considered safe and repairable in accordance with industry standards.

Rapid Mobile Tyre 24/7 reserves the right to refuse a puncture repair if the tyre is damaged beyond safe repair, has sidewall damage, excessive wear, structural damage, or previous unsafe repairs.

7. Tyre Replacement

Where a tyre is deemed unsafe or beyond repair, a replacement tyre will be recommended.

Customers are responsible for ensuring that any tyre selected meets the manufacturer's recommendations for their vehicle.

Rapid Mobile Tyre 24/7 shall not be responsible for issues arising from customer-requested tyre specifications that differ from the manufacturer's requirements.

8. Roadside Assistance

Response times are estimates only and may vary due to traffic, road conditions, weather, distance, emergencies, and circumstances beyond our control.

While every effort is made to attend as quickly as possible, no guaranteed arrival time is provided.

9. Customer Responsibilities

Customers must ensure that the vehicle is parked legally and safely with adequate space for the technician to carry out the work.

Customers must disclose any known vehicle defects, locking wheel nut issues, damaged wheels, or other relevant information before service begins.

Rapid Mobile Tyre 24/7 reserves the right to refuse service where working conditions are unsafe.

10. Service Limitations

Rapid Mobile Tyre 24/7 reserves the right to postpone, cancel, or refuse any booking where safety concerns, adverse weather conditions, dangerous locations, inaccessible vehicles, or operational limitations prevent work from being carried out safely.

Any such decision shall be made at the sole discretion of the attending technician or management team.

11. Health & Safety

The safety of our technicians, customers, and members of the public is our highest priority.

Our technicians reserve the right to stop work immediately if they believe the environment or conditions present a safety risk.

12. Website & Online Orders

Orders submitted through our website, telephone, WhatsApp, email, or social media channels are subject to acceptance and stock availability.

Rapid Mobile Tyre 24/7 reserves the right to cancel or decline any order if products are unavailable, incorrect information has been supplied, or payment cannot be verified.

13. Privacy Policy

Customer information is collected solely for the purpose of providing our services, processing payments, communicating with customers, and complying with legal obligations.

We do not sell or share customer information with third parties except where required by law or necessary to complete the requested service.

14. Changes to Terms & Conditions

Rapid Mobile Tyre 24/7 reserves the right to amend these Terms & Conditions at any time without prior notice.

Updated versions will be published on our website and become effective immediately upon publication.

15. Cookies Policy

The Rapid Mobile Tyre 24/7 website uses cookies and similar technologies to improve user experience, monitor website performance, analyse visitor behaviour, and support website functionality.

Cookies may be used to:

Remember user preferences and settings.
Improve website speed and performance.
Monitor website traffic and visitor statistics.
Support online booking and contact forms.
Enhance website security.
Deliver relevant content and services.

By continuing to use our website, you consent to the use of cookies in accordance with this Cookies Policy.

Users may disable or manage cookies through their browser settings at any time. However, disabling certain cookies may affect website functionality and user experience.

Rapid Mobile Tyre 24/7 may use third-party services such as Google Analytics, Google Ads, Google Business Profile integrations, and other website tools that utilise cookies to collect anonymous usage data.

For further information regarding the collection and processing of personal data, please refer to our Privacy Policy.

16. Contact Information

Rapid Mobile Tyre

Phone: 07478 066551

Website: www.rapidmobiletyre.co.uk

Email: Contact@rapidmobiletyre.co.uk

By booking, ordering, or using our services, customers acknowledge that they have read, understood, and agreed to these Terms & Conditions.

Terms & Conditions

FAQs

What is your service?

We provide rapid mobile tyre fitting directly at your location.

How fast is the service?

Our team aims to complete tyre fitting within 30 minutes of arrival.

Do you offer warranty on tyres?

Yes, all tyres come with a manufacturer’s warranty covering defects and performance.

Where do you operate?

We serve customers within the city and nearby suburbs.

What payment methods?

We accept cash, card payments, and mobile wallets.

Can I book a specific time slot?

Yes, you can schedule your tyre fitting at a convenient time through our booking system.

Get in Touch

Reach out anytime for quick mobile tyre service details or terms.

Phone

555-1234

Email

contact@rapidtyreservice.com

Help and Support for Your Journey

Need assistance? We're here for you. Please do not hesitate to reach out anytime for any support, guidance, or help with your needs, whether it be a simple question or a more complicated issue. We are dedicated to providing the best service possible and are always available to assist you.

Contact Us

Email: support@rapidmobiletyre.co.uk

Call: 07478 066551